Integration, plans, billing, security: it all lands in the same inbox, and the people who wrote the product answer. No tickets, no first-line bot.
It goes straight to the people who build the product. It is the right route for anything: integration, billing, security.
For export, deletion, or any question about personal data: a dedicated address, separate from general support.
One more format, a dedicated AppGlue flow, a particular channel: describe the case.
Everything lands in the same inbox and a person answers. No ticket queue, no first-line bot.
The name of the file or note, the channel you were using, and the time. With those we can reconstruct what happened without needing the content.
To privacy@cloudbrain.it: it is the address dedicated to privacy, export and deletion requests.
The payment receipt comes from Stripe to your account email; the tax document is issued in accordance with the applicable rules. For different billing details, write to us before you activate the subscription.
If you need a particular connection — one more format, a dedicated AppGlue flow — write to us describing the case.
Write to the same address with “security” in the subject.
Questions about integration, plans or billing: one inbox, one answer.